Privacy policy

Sparkline Labs is responsible for the information we need to run Dealpad, such as your account, your business profile, your subscription and the messages you send us.

The records a business keeps in Dealpad belong to that business. The business decides what to record and why, and Sparkline Labs keeps those records for it. If a business recorded your details as its customer, ask that business first, and we'll help it answer you.

We collect what Dealpad needs to work, and most of it is what you and your team enter:

• account details, such as your name, contact details and sign-in details
• business details, such as your business's name, contact details and trading locations
• the records your business keeps in Dealpad, including details of the people it deals with, such as its customers, where it records them
• photos you add and, if you allow it, your phone's location
• information about how Dealpad is used and the phones it runs on
• payments you make to us and messages you send us

• to provide and run Dealpad
• to support you and manage your subscription
• to keep Dealpad secure and prevent misuse and fraud
• to improve Dealpad and understand the market, using combined totals that don't identify anyone
• to meet our legal obligations

We don't sell personal information, and we don't use it for advertising.

Some product and supplier names are shared across Dealpad so that they stay consistent. A business's own prices, stock and sales are never shown to other businesses.

Sparkline Labs may combine information from many businesses into totals about the market. These totals never identify a business, a person or a customer, combine enough businesses that no single one can be singled out, and never use customers' details.

Businesses agree to this in the Terms of Service.

• Within a business, each person sees what their role allows, and the business decides each person's role.
• Businesses that work together through Dealpad see only what relates to their dealings with each other.
• Sparkline Labs staff access records only to support you and run Dealpad, and that access is logged.
• What you share from Dealpad goes to the app and the people you choose.
• We disclose information to authorities only when the law requires us to.

Sparkline Labs uses trusted service providers to run Dealpad, some of them outside Zimbabwe. Sparkline Labs' Privacy Policy explains how they are chosen and how information sent across borders is protected.

We keep a business's records for as long as it uses Dealpad, so that its history stays complete, and after that for as long as the law requires. A business can ask us to delete its records.

Everyone signs in with their own account, access follows each person's role, and activity is logged. Sparkline Labs' security standards apply to Dealpad, including how we tell you and the authorities about a breach.

Under the Cyber Security and Data Protection Act [Chapter 12:07] you can ask to see the personal information held about you, have it corrected or deleted, object to how it's used, or get a copy to take elsewhere. Some records must be kept by law, so not every request can be met in full; if so, we'll tell you why.

If a business that uses Dealpad recorded your details, ask that business first: the records are its own. You can also contact us, and we'll pass your request on.

You can complain to the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), the data protection authority.

This website doesn't use advertising trackers. Like any website, it may keep basic logs of visits to keep it running and secure. When you message us from it, we see your contact details and what you send.

When we change this page we update the date at the top. If a change affects what we collect or who can see it, we'll tell business owners before it takes effect.

For privacy requests or questions about this policy, message us on WhatsApp at +263 71 463 8508 or email sales@sparklinelabs.co.zw.

Sparkline Labs (Private) Limited, Harare, Zimbabwe.